Frequently Asked Questions

1. What is telemedicine? offers a telephone consultation with a medical doctor licensed in the state where you live, who can prescribe to your local pharmacy the medications the medical doctor determines are appropriate for you. At the conclusion of the telemedicine consultation, the MD can send prescriptions electronically to a pharmacy of your choice, convenient geographically to where you live.

2. What are the benefits of telemedicine? offers several benefits, including:

  1. Convenient access to healthcare from the comfort of home.
  2. Reduced time and expenses.
  3. Increased accessibility, especially for patients in rural or underserved areas.
  4. Timely access to healthcare, potentially reducing waiting times.
  5. Remote monitoring and management of chronic conditions.
  6. Improved continuity of care, including for all the members of your family.
3. What types of healthcare services does provide through telemedicine? provides a wide range of healthcare services, including:

  1. Diagnosis and treatment of minor illnesses and conditions.
  2. Medication management and prescription refills.
  3. Convenience of not having to go to a doctor’s office or a hospital emergency room.
  4. Affordable cost.
  5. Quick access to a medical professional licensed in your state
4.  How does a telemedicine consultation work? is designed to deliver you a telemedicine consultation easily, at an affordable cost.

  1. telemedicine consultation works entirely on you electronic device (desktop or laptop computer, tablet, and cellphone) to request, schedule, and pay for a medical consultation.
  2. You start by clicking on the REQUEST A CONSULTATION buttons.
  3. You will be directed to register with, answer a few basic questions about your medical history, and indicate the reason you want a medical consultation.
  4. Once you have completed the intake process, will assign a medical doctor licensed in your state to be your physician.
  5. The will contact you by email to set up the date and time of your medical consultation.
  6. At the appointed time, the medical doctor will call you by telephone.
5. Is covered by insurance? is not covered by insurance. Each telemedicine consultation costs $59.00. You pay for the consultation by credit card as you complete the registration process.

6. Are prescriptions covered by insurance? does not participate in the cost or your payment for medications. All patients pay their local pharmacy for prescriptions. You are free to arrange with your local pharmacist to pay by insurance, prescription discount cards, or any other means that you arrange. gets no compensation from prescriptions. You payment for the telemedicine consultation is the only compensation receives.

7. Is telemedicine as effective as in-person healthcare? has been shown to be effective for many routine and non-emergency healthcare needs designed to get you advice from medical physicians licensed in your state regarding living longer and better. Numerous studies have demonstrated that telemedicine consultations can lead to accurate diagnoses, appropriate treatment recommendations, and high patient satisfaction. However, there may be certain cases that still require in-person visits for more detailed examinations or procedures.

8. Is my personal health information secure during a telemedicine appointment? platforms and healthcare providers take measures to ensure the security and privacy of patient information. They adhere to strict guidelines and use encrypted communication platforms to protect personal health information and maintain confidentiality. runs on Google Cloud Platform HIPAA-compliant servers.

9. Can telemedicine be used for emergency situations? telemedicine is not appropriate for emergency situations that require immediate, in-person medical attention. In case of an emergency, it is crucial to call emergency services or visit the nearest emergency department for immediate care.

10. Is telemedicine suitable for everyone? telemedicine can be suitable for many individuals, but there may be cases where in-person visits are necessary. Certain conditions or situations may require physical examinations, diagnostic tests, or procedures that cannot be conducted remotely. It is best to consult with your healthcare provider to determine if telemedicine is suitable for your specific healthcare needs.

11. Are the people in charge of answering Telemedicine calls real health professionals?

Yes! All HablaConUnMD healthcare professionals have undergone strict background checks. All are licensed to practice in their state of residence.

12. What can you expect during a Telemedicine consultation?

The health professional will verify who you are speaking to, asking for your first and last name, date of birth, contact telephone number, email, and the reason for your consultation.

13. What can you do to ensure that the Telemedicine consultation is carried out correctly?
  • If you communicate with a cell phone or tablet, make sure the battery has enough charge so as not to interrupt communication.
  • Place yourself in a private area so you feel comfortable speaking honestly with your healthcare professional.
  • Speak clearly so you can understand what you are saying.

Be specific about the reason for the visit. It will be helpful to have a written list of topics you want to talk about.

Basically, a Telemedicine visit is like an in-person visit. It is important to be open, honest and specific with your doctor.

14. What happens if you cannot answer the doctor’s call?

The health professional will call you within 90 minutes of making the appointment through our website. If you do not answer the first call, the doctor will call you a second time within the next 15 minutes. . If you do not respond either time, the appointment is cancelled.

It is important that you pay attention to the call so that you can establish correct communication.

15. Should you use for every medical condition?

No! We are specialized in responding to questions that are NOT medical emergencies. Think about common conditions like the flu, colds, irritated eyes.TalkWithUnMD should NOT be a substitute for regular visits to your primary care nor should it be used in cases of life-threatening medical emergencies.

16. Does the consultation fee include the medication?

No! The medical consultation does NOT include the medication fee. The doctor will prescribe your medications to the pharmacy you indicate. Keep in mind to consult with your pharmacy to effectively provide you with the prescribed medication.

17. If you are ready to schedule a consultation. What is Next?

Congratulations! We are pleased that you have chosen HablaConUnMD. On our website you will find a button with the legend “Click to Start a Consultation!”. Once the initial admission is made, your information will be sent to a licensed healthcare professional in your state and within 90 minutes the doctor will contact you.

All medical information you enter into our system is protected under HIPAA regulations.

18. Can a teenager have an appointment with a doctor?

Patients under 18 years of age must be accompanied by an adult during their consultation with a health professional.

19. What is the cost of a telemedicine appointment?

Telemedicine visits have a cost of $120.00 $59.00 and prescribed medications are NOT included in the cost of the consultation.